Frequently asked questions

Our FAQ’s should give you a good guide to everything you need to know about Busy Lizzies at Simon Balle, but do get in contact with us if you need more information…

Busy Lizzies Nursery has one intake which is in September and children stay for one academic year then transition to reception. (subject to availability).

Children turning 4 years old in the academic year can join us in September.

For example Born 1 Sept 2016 – 31 Aug 2017: start September 2020.

You will be contacted in January the year your child is due to start to confirm that you still require a place and what sessions you would like. We aim to have places allocated for Nursery by March and wrap around care by the end of April.

There are many variants to this and we have policies that we follow. We try to allocate as soon as we can and if your child is starting in reception we confirm availability as close to the April reception allocation date as possible.

Each child is different. We have a welcome meeting so each child has seen the setting and met their Key Person and friends. Most children settle quickly, and within a few minutes are engaged in an activity. Your Key Person will work with you to ensure your child settles and is happy. We will ring you after you have left if your child is upset to update you on their progress.

We have dealt with children who have different allergies ranging from mild to severe. At the welcome meeting we fill in a medical form and this is relayed to all staff. All of our Key Persons are Paediatric First Aiders and attend a 12 hour course every 3 years.

No, we do ask that children wear soft shoes (no heavy boots and please no laces).

You can pay by Cash, Bank transfer, or by vouchers. We accept all voucher payments; please contact Liz/Tony for full details as these may have to be set up in advance. Our Bank Account Number is 70066851 sort code 09-01-28 please use your child’s name as a reference when paying by bank transfer.  

We have a mobile number for use in the setting only. This is included in your welcome pack.

Please text /call the setting and advise that your child will not be attending.


No, you have to apply for your child’s reception place through HCC.

There is no parking on site between 8.15am-9.15am-2.45pm-3.30pm. There is a free car park near the fire station, permits have to be applied for. For more information please contact Liz.

What is the 30 hour Provision?

So what is the free childcare deal?
In a nutshell, many working parents of 3 to 4 year olds in England will be eligible for the 30 hours (1140  hrs a year) of free childcare – rather than the current 15 hours (570 hours). This is for 38 weeks per year (not 52)  – its equivalent to school term times. In theory, you may be able to spread the free childcare out over further weeks, but this will mean you’ll get fewer than 30 hours childcare each week.

Will my child get it?
Not everyone is eligible – the extra hours are only available to working parents who work more than 16 hours a week and earn under £100,000 per year (each). This is different to the current free childcare scheme which is open to everyone.

To be eligible for 30 hours of free childcare:
•    Your child will be aged 3 or 4 when the scheme starts
•    You work more than 16 hours per and/or earn at least £107 per week up
•    You have an annual income of less than £100,00 (per person)

Does Busy Lizzies offer the 30 hours?
Yes, we will do. However, it will be subject to availability. You can split your 30 hour entitlement between a maximum of 3 Ofsted registered providers, which can include childminders.

Can this be used for Busy Lizzies wrap around Breakfast and afterschool Afterschool?
No its can only be used for Nursery hours which are 9am-3pm.

The 30 hours initiative is now available for you to get your 30 hour code.
Please visit www.childcarechoices.gov.uk

Once you have your code please email it through or add it to your application form.

Please note if you wish to be set up for the new childcare vouchers system too that is on the link above and to assign it to the Busy Lizzies at Simon Balle our ID no is: Tax Free Childcare Ref – 50048251542